Supporting Your IT Needs
DR Data provide responsive IT support in Stoke on Trent and surrounding areas. Our aims are to improve staff productivity, reduce potential IT risks, optimise your business processes and maximise your business continuity.
Our team of trained engineers provide an effective service, incorporating telephone and on-site support. We provide an unbeatable service offering support for :
- Computers and Laptops - both hardware and software
- Servers and Network configurations - including printers, router/firewalls
- Mobiles and Smart Phones
- Email, Office 365 and Microsoft Sharepoint
- Web Hosting
- Cloud Backup
- Cyber Security
- Infrastructure – data cabling and infrastructure audits
- Telephony and VoIP
- Bespoke Software Development - Microsoft .Net, Java, PHP
Our IT Support Objectives
We work hard to ensure you have fewer IT problems due to our constant monitoring and maintenance, performed by our proactive and highly motivated support team.
You will receive a free strategy plan, providing a long-term view of your business, providing a five year
technology roadmap, based on your budget and technology targets. We also recommend appropriate IT resources that can remove manual processes and increase efficiencies within your organisation, providing you with an
increased competitive advantage.
Profiled Tech Support
Our prominence within Stoke on Trent IT support, enables us to provide each client with their own personal 'IT Guru
' who will understand your business and your IT support needs. They will perform a free audit
of your IT systems
to identify any vulnerabilities and will create a support plan to match your specific needs. We offer telephone support and on-site
engineer support for any problems that cannot be rectified remotely. As we only provide IT support within Stoke on Trent, it enables us to offer responsive support, quickly fixing any problems.
DR Data provide IT support to a wide range of clients including industry, services, charities and education. Call to discuss your needs, no matter how urgent.
We offer both Contract and Pay As You Go support arrangements, giving you total control over your IT support needs.